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form not send to email

6 years 7 months ago #1

  • Bryan's Avatar
  • Bryan
Hi
when the form is filld and send the email of auto reply and notification is not send we only see the form in submissions. how can i get the info in my email account

6 years 7 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hi,

Thank you for contacting us!
1. Email system in your Joomla is configured? Please check this post: support.balbooa.com/forum/joomla-forms/2...-notifications#10210

2. Be sure that for field email you are using "email tool"



Many thanks,
Artem, Balbooa.com
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