Remember me

Reply to Email

6 years 9 months ago #1

  • Robert's Avatar
  • Robert
  • Posts: 12
Hi,
We have set up some forms and when we receive them in our email we want to be able to just hit 'reply' and it will reply with the email address entered in the contact form.

I selected the option 'Reply to Submitter' , but that didn't seem to fix the issue.

Can you please help?

Cheers,
Robert

6 years 9 months ago #2

  • Robert's Avatar
  • Robert
  • Posts: 12
Actually just realised the problem
1 - Didn't have an actual email field
2 - When I added the email field and did a test email. The 'from' email isn't from the submitter, but when you hit 'reply to' on the mail client it does indeed reply to the email submitted in the form.

6 years 9 months ago #3

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,

Excellent that you find solution this problem ;)

Regards,
Vyacheslav, Balbooa.com

6 years 9 months ago #4

  • Tjerk de Jong's Avatar
  • Tjerk de Jong
  • Posts: 47
Hi,

when do you fix this problem??

6 years 9 months ago #5

  • Robert's Avatar
  • Robert
  • Posts: 12
The feature does work. You just need an 'email' field in your form.

6 years 9 months ago #6

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Thanks for the answer, Robert!
Most likely you are right

Regards,
Vyacheslav, Balbooa.com

6 years 9 months ago #7

  • Tjerk de Jong's Avatar
  • Tjerk de Jong
  • Posts: 47
Hi,

I overlooked that form field now it works oke.

Thanks for your help
Powered by Kunena Forum