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MailChimp integration problem

4 years 6 months ago #1

  • Filip's Avatar
  • Filip
  • Posts: 45
Hello guys!

I am just making new website where I wanted to connect my forms with Mailchimp list. Unfortunely I never get any contact into list. I don't know why. On my another website it absolutely work for me.

Only thing what I did different is that I moved my website to another hosting and domain, but I don't know if it can be a problem.

Thank you
Filip

4 years 6 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 9011
Hi Filip,

try to generate new unique MailChimp API Key for your new website.
kb.mailchimp.com/accounts/management/about-api-keys

Regards,

4 years 6 months ago #3

  • Filip's Avatar
  • Filip
  • Posts: 45
I tried it many times :/.

Form interface connects to MailChimp, I am also able to choose list and match field, but it never add contact to list.


F.

4 years 6 months ago #4

  • Artem's Avatar
  • Artem
  • Posts: 9011
Send us please Joomla admin access using contact form
support.balbooa.com/contact-us
Department >> Technical Support

We will try to connect your form with our MailChimp API, just for test

p.s. Filip, answer will be provided during 24hours, after weekend we have a lot of questions

Regards,

4 years 6 months ago #5

  • Filip's Avatar
  • Filip
  • Posts: 45
thank you!

4 years 6 months ago #6

  • Artem's Avatar
  • Artem
  • Posts: 9011
Hi,

Filip, I don't know how to help you, because we have tested with 2 different lists and 2 different API's and works without any problems, here is a screens:






Try to create new list with new API key. After submission wait 5 - 10 minutes

p.s. very beautiful website, as always B)

4 years 6 months ago #7

  • Filip's Avatar
  • Filip
  • Posts: 45
Hello!

Thank you for your time and patience.


I've already found where does the error comming from.

When keep default fields in MailChimp, what is First name, Last name and Email and assign fields of my form to them it works perfectly. As you tried on yourself.

But when I have very simple subscribtion form, with one field, what is email and list in MailChimp with one field it doesn't work. Even if I remove field from list on MailChimp.

In MailChimp under API keys I can see this error:
The resource submitted could not be validated. For field-specific details, see the 'errors' array.


Thank you for saying that my site is beautiful! :) With Gridbox is it fairytale! :)

Filip

4 years 6 months ago #8

  • Artem's Avatar
  • Artem
  • Posts: 9011
Filip wrote:
But when I have very simple subscribtion form, with one field, what is email and list in MailChimp with one field it doesn't work. Even if I remove field from list on MailChimp.

Okay, we will check this problem. Thank you for info :)

4 years 6 months ago #9

  • Filip's Avatar
  • Filip
  • Posts: 45
Thanky you Artem :).

4 years 6 months ago #10

  • Artem's Avatar
  • Artem
  • Posts: 9011
Bug already fixed, today we want to launch "Bug Fix" update for Forms, so you will need just to update Forms :)
p.s. Forms Calendar and Mailchimp issue also already fixed ;)

4 years 6 months ago #11

  • Filip's Avatar
  • Filip
  • Posts: 45
It was so fast! :) Thank you.
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