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Duplicate Emails

6 years 10 months ago #1

  • Coughlin Printing's Avatar
  • Coughlin Printing
  • Posts: 79
For some reason, we're getting duplicate emails (both notification and auto-reply) from this form: jeffersonhospice.org/charitable-donations

One gets sent when you click "Submit" and the other once the payment is processed, but both are the baforms email.

The payment method is Stripe, and it is in test mode if you want to test it (use card # 4242 4242 4242 4242)

Any idea why this would happen?

UPDATE This is also happening now on other forms with Stripe payment, on multiple other websites.

6 years 10 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hello,

Sorry for the delay with a reply!
Please send us Joomla admin and FTP access: support.balbooa.com/contact-us


Many thanks,
Artem, Balbooa.com
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