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Blank page after submission

6 years 10 months ago #1

  • Linton's Avatar
  • Linton
Hi
After filling in a form there is no confirmation message or re direct. There is only a blank page. I am using the latest of all plugins. I am using the shaper_helix3 template and framework. Any suggestions would be great.

6 years 10 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hello,

Thank you for contacting us!
Provide us Joomla admin and FTP access to explore an issue. Use our contact form: support.balbooa.com/contact-us

Many thanks,
Artem, Balbooa.com

6 years 10 months ago #3

  • Michael Camilo's Avatar
  • Michael Camilo
  • Posts: 1
I am having the same problem. How can i solve this?

6 years 10 months ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,

Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

6 years 9 months ago #5

  • zougarou's Avatar
  • zougarou
Hello, I have the same problem, but only with firefox.
the response is: .../index.php?option=com_baforms&view=form&form_id=1
thank you for your help

Regards

6 years 9 months ago #6

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,

Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

6 years 9 months ago #7

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Send us a link to the page with the form

Regards,
Vyacheslav, Balbooa.com
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