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Update to 2.2

8 months 2 weeks ago #1

  • Kevin's Avatar
  • Kevin
  • Posts: 1
Using Joomla 4 I am trying to update version 2.1.3.1 to 2.2.0 and I get this error message "Failed to extract file: login".
I am logged in to your site otherwise I wouldn't be on this page so what am I doing wrong or not doing?
Thanks
Kevin

8 months 2 weeks ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

You need to update manually

1. Clear your browser cache.
support.google.com/accounts/answer/32050...form%3DDesktop&hl=en
2. Login to your profile on Balbooa.com and download extension installation package.
3. From the backend of your Joomla site (administration) select Extensions >> Install/Uninstall.
4. Click the Browse button and select the extension package on your local machine.
5. Click the Upload File & Install button.
6. Clear your Joomla and Browser cache.

Regards,
Vyacheslav, Balbooa.com
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