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Import Forms

10 months 3 weeks ago #1

  • Communicatie's Avatar
  • Communicatie
  • Posts: 3
The import of the exported forms of Balboaa- Joomla3, in Balboaa Joomla 4 doesn't end. It only shows the message Installing. Please Wait....

10 months 3 weeks ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Are you using the same version of the form component?
Are there any errors in the console?

Regards,
Vyacheslav, Balbooa.com

10 months 3 weeks ago #3

  • Communicatie's Avatar
  • Communicatie
  • Posts: 3
Yes, I am using the same version in both the J3 and J4 environment:
BAForms Component & Packet: 2.1.3.1
BAForms Shortcode and System : 2.0.6 resp. 2.1.2

There is no error message in the console, just the Waiting message

10 months 3 weeks ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Send us a link to page with problem.
And send us the file you are importing
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

10 months 3 weeks ago #5

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  • Communicatie
  • Posts: 3
Solved,

the upload scanner in the firewall of Security Check Pro was blocking files with extension .xml...

TX and sorry

10 months 3 weeks ago #6

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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