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Form doesn't save changes

5 months 3 weeks ago #1

  • Noratech's Avatar
  • Noratech
  • Posts: 5
Hello,
I need to add a text box and change the label of another element, but I can't save this changes. It worked fine since last week, I don't know what changed. I uploaded the last version of baform but it still not working.

What can I do?
Can you please help me?

5 months 3 weeks ago #2

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hello,

Yes, we can help you. But for that, we need to see an issue. Send us a link to the site and Joomla admin access to check what's going on there :)

Use our contact form: support.balbooa.com/contact-us

Regards,
Artem, Balbooa.com

4 months 3 days ago #3

  • Tom's Avatar
  • Tom
  • Posts: 302
Artem,

I have the same problem - is there any universal solution?

Tomek

4 months 3 days ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

4 months 3 days ago #5

  • Tom's Avatar
  • Tom
  • Posts: 302
I send :)

4 months 2 days ago #6

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
We will notify you as soon as we find out the reason.

Regards,
Vyacheslav, Balbooa.com

4 months 2 days ago #7

  • Tom's Avatar
  • Tom
  • Posts: 302
Hi,
I'm guessing you haven't found a reason yet.
I don't know if this will help, but the way around the problem was to reinstall the entire site from scratch - from a backup. It worked. However, this is not a solution to the problem, but a bypass. Therefore, if you want to look for a solution for the future - I leave the website for testing.
I will add that I checked the tables in the database, everything was fine.

4 months 1 day ago #8

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

We have responded to your email

Regards,
Vyacheslav, Balbooa.com

3 weeks 4 days ago #9

  • Tom's Avatar
  • Tom
  • Posts: 302
Hello,
I sent the application and access data to the website, which again has a problem with saving the form.
After many attempts, I think I found the cause, but I don't know how to remove it yet. The problem is htaccess. This is standard htaccess.
After removing this part of the code, it works, but the simple addresses on the page don't work :(

<IfModule mod_rewrite.c>
RewriteEngine On

## Begin - Rewrite rules to block out some common exploits.
# If you experience problems on your site then comment out the operations listed
# below by adding a # to the beginning of the line.
# This attempts to block the most common type of exploit `attempts` on Joomla!
#
# Block any script trying to base64_encode data within the URL.
RewriteCond %{QUERY_STRING} base64_encode[^(]*\([^)]*\) [OR]
# Block any script that includes a <script> tag in URL.
RewriteCond %{QUERY_STRING} (<|%3C)([^s]*s)+cript.*(>|%3E) [NC,OR]
# Block any script trying to set a PHP GLOBALS variable via URL.
RewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR]
# Block any script trying to modify a _REQUEST variable via URL.
RewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2})
# Return 403 Forbidden header and show the content of the root home page
RewriteRule .* index.php [F]
#
## End - Rewrite rules to block out some common exploits.

## Begin - Custom redirects
#
# If you need to redirect some pages, or set a canonical non-www to
# www redirect (or vice versa), place that code here. Ensure those
# redirects use the correct RewriteRule syntax and the [R=301,L] flags.
#
## End - Custom redirects

##
# Uncomment the following line if your webserver's URL
# is not directly related to physical file paths.
# Update Your Joomla! Directory (just / for root).
##

# RewriteBase /

## Begin - Joomla! core SEF Section.
#
# PHP FastCGI fix for HTTP Authorization, required for the API application
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
# -- SEF URLs for the API application
# If the requested path starts with /api, the file is not /api/index.php
# and the request has not already been internally rewritten to the
# api/index.php script
RewriteCond %{REQUEST_URI} ^/api/
RewriteCond %{REQUEST_URI} !^/api/index\.php
# and the requested path and file doesn't directly match a physical file
RewriteCond %{REQUEST_FILENAME} !-f
# and the requested path and file doesn't directly match a physical folder
RewriteCond %{REQUEST_FILENAME} !-d
# internally rewrite the request to the /api/index.php script
RewriteRule .* api/index.php [L]
# -- SEF URLs for the public frontend application
# If the requested path and file is not /index.php and the request
# has not already been internally rewritten to the index.php script
RewriteCond %{REQUEST_URI} !^/index\.php
# and the requested path and file doesn't directly match a physical file
RewriteCond %{REQUEST_FILENAME} !-f
# and the requested path and file doesn't directly match a physical folder
RewriteCond %{REQUEST_FILENAME} !-d
# internally rewrite the request to the index.php script
RewriteRule .* index.php [L]
#
## End - Joomla! core SEF Section.
</IfModule>

## These directives are only enabled if the Apache mod_rewrite module is disabled
<IfModule !mod_rewrite.c>
<IfModule mod_alias.c>
# When Apache mod_rewrite is not available, we instruct a temporary redirect
# of the start page to the front controller explicitly so that the website
# and the generated links can still be used.
RedirectMatch 302 ^/$ /index.php/
# RedirectTemp cannot be used instead
</IfModule>
</IfModule>

Some solution?

Tom

3 weeks 3 days ago #10

  • Tom's Avatar
  • Tom
  • Posts: 302
I'm looking for a solution, but to no avail.
These errors are in the console:
Attachments:

3 weeks 1 day ago #11

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
The problem is not related to our component, the problem is in htaccess.

Best Regards,
Viacheslav, Balbooa Support Team
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