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Not receiving data

3 weeks 20 hours ago #1

  • Greedbegone's Avatar
  • Greedbegone
  • Posts: 734
We have three forms on our website: Contact Us, Baby Dedication, and ministry event form... we receive the data from the contact us form however we don't receive the submission from the other two forms... I checked the admin email configuration and it's correct.

Baby Form:
Ministry Form:


3 weeks 11 hours ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 25504
Thank you for contacting us

Check spam folder
Make sure that the email type field,
try setting it from: default in the settings

Best Regards,
Vyacheslav, Balbooa Support Team
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