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missing fields in submit CSV (but OK in pdf)

1 week 1 day ago #1

  • P.Paolo's Avatar
  • P.Paolo
  • Posts: 11
Hi,
please advise. Look at submission id 21, site details as for my previous ticket (still open).

1 week 17 hours ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 24808
Hello,
Thank you for contacting us

Your question is not clear, please describe the problem in more detail.

Regards,
Vyacheslav, Balbooa.com

1 week 17 hours ago #3

  • P.Paolo's Avatar
  • P.Paolo
  • Posts: 11
after submission some records are missing in the CSV file, while they are correctly listed in PDF

5 days 7 hours ago #4

  • P.Paolo's Avatar
  • P.Paolo
  • Posts: 11
Hi,
sorry my fault, the issue was due to duplicated field labels !
BR
P.Paolo

4 days 7 hours ago #5

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 24808
It's great that you found a solution on your own!
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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