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Impossible to install pkg_BaForms_2.1.3.1.zip

1 week 2 days ago #1

  • Christof's Avatar
  • Christof
  • Posts: 29
I just updated a Joomla 3 website to Joomla 4. But for some unknown reason I am unable to install Baforms. Any other extension is ok. I tried both «Upload & Install Joomla Extension» and «Install from Web». In either case we have the error

JInstaller: :Install: Can't find XML setup file.
Table 'ttcust-j4.jo17_baforms_forms' doesn't exist
Package Install: There was an error installing an extension: com_baforms.zip
Error installing package


A similar issue occurs when I try to install Baforms on the old Joomla 3 website. Here we have an error message with slightly more information:

JInstaller: :Install: Die XML-Installationsdatei konnte nicht gefunden werden.
JInstaller: :Install: SQL-Fehler Table 'usr_web313_1.#__baforms_forms' doesn't exist
Erweiterung „Update“: SQL Fehler beim Ausführen der Abfrage: „DB-Funktion mit Fehlercode 1146 fehlgeschlagen!
Table 'usr_web313_1.#__baforms_forms' doesn't exist
SQL =
ALTER TABLE `#__baforms_forms` ADD COLUMN `button_font_size` int(5) NOT NULL DEFAULT 14;“
Paket Installieren: Bei der Installation der Erweiterung trat ein Fehler auf: com_baforms.zip


I am using Baforms on so many sites without any issue. So I am astonished why we have this issue here. Do you have any ideas what I have to check?

Joomla 4.2.5
PHP 8.1.12
MySQLi 10.3.35-MariaDB

Thank you very much and kind regards
Chris

1 week 2 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 24808
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 week 2 days ago #3

  • Christof's Avatar
  • Christof
  • Posts: 29
Thank you for your installing service. I highly appreciate your support.

Kind regards
Chris

1 week 2 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 24808
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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