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Improve performance after submit a form

1 week 4 days ago #1

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 537
Hello,
Is there any way to improve performance after submit a form.
It takes 15 seconds round and round after click in submit button.
Thank you

1 week 3 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23986
Hello,
Thank you for contacting us

Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

1 week 3 days ago #3

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 537

1 week 3 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23986
Describe what integrations you use in the forms,
they may be the reason for the long submission

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 3 days ago #5

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 537
None.
And no scripts php after submit.

1 week 3 days ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23986
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 week 2 days ago #7

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 537
Hello,
When I disable to send emails to admin and customer, problem disappear.
Maybe you can think about some solution to avoid the feeling of something is wrong because the delay. How about a message close to the submit button with a text, like "Please wait, we are saving your contact and send an email for our team."?
Thank you

1 week 12 hours ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23986
We will consider your offer
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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