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Could not upload archived files.

2 months 2 weeks ago #1

  • Stoyan's Avatar
  • Stoyan
  • Posts: 9
I have problem when trying to upload, zip, rar, 7z on my form. The form finishes uploading and after that on submitting I have everything except the uploaded files. I have noticed that this happens only on archive files. Do you have solution for that?

2 months 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
Hello,
Thank you for contacting us

Perhaps the problem is related to the name of the archive (non-standard characters), or the problem is related to the size of the file.
The form collects data, sending is handled by joomla, there may be restrictions or restrictions on hosting

Regards,
Vyacheslav, Balbooa.com

2 months 1 week ago #3

  • Stoyan's Avatar
  • Stoyan
  • Posts: 9
I see the issue comes with bigger files, even though I have made php to accept 1024 mb.

2 months 1 week ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
As we wrote earlier with this question, you better contact the hosting support.

Check the value in file php.ini maybe they need to be increased
post_max_size
upload_max_filesize
memory_limit


Best Regards,
Vyacheslav, Balbooa Support Team

2 months 1 week ago #5

  • Stoyan's Avatar
  • Stoyan
  • Posts: 9
Everything is set to 1024 mb and still not working.

2 months 1 week ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
Have you contacted hosting support with this question? what did they answer?

Best Regards,
Vyacheslav, Balbooa Support Team

2 months 1 week ago #7

  • Stoyan's Avatar
  • Stoyan
  • Posts: 9
They are testing having the same problem.

2 months 1 week ago #8

  • Stoyan's Avatar
  • Stoyan
  • Posts: 9
The files is being uploaded, it appears in the server but when opened the Form Administration - even though the field files is required - they are unavailable to be seen or downloaded.

2 months 1 week ago #9

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
We will notify you as soon as we find out the reason and find a solution.

Regards,
Vyacheslav, Balbooa.com

2 weeks 3 days ago #10

  • Paweł's Avatar
  • Paweł
  • Posts: 34
I have the same problem, media menager does not see zip or rar files

2 weeks 3 days ago #11

  • Stoyan's Avatar
  • Stoyan
  • Posts: 9
Paweł wrote:
I have the same problem, media menager does not see zip or rar files
Uploading large archived file and after that not seeing it?

2 weeks 3 days ago #12

  • Paweł's Avatar
  • Paweł
  • Posts: 34
when i try to upload files i get a message that the extension is not supported, i have uploaded the files via ftp but they are not visible either, in joomla settings in media i have added all files but in gridbox there is no such option anywhere or i do not see it

2 weeks 2 days ago #13

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
You need to add format for media manager

Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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