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Problem with Activate license

3 months 4 weeks ago #1

  • Pavel's Avatar
  • Pavel
  • Posts: 6
Dear support team,

I have a problem with activating my licence. When I click the Activate button, the message gives me an error message. I try to renew the licence or deactivate the domain name, but everything doesn't work.

The site for forms is marlowstoves.co.uk.

Please let me know what I am doing wrong.

Thank you a lot,

Pavel

3 months 4 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23004
Hello,
Thank you for contacting us

Perhaps the problem is related to browser extensions, disable them or try another browser

Best Regards,
Vyacheslav, Balbooa Support Team

3 months 4 weeks ago #3

  • Pavel's Avatar
  • Pavel
  • Posts: 6
Dear Vyacheslav,

thank you very much for your help. It was helpful.

Best wishes,

Pavel

3 months 3 weeks ago #4

  • Artem's Avatar
  • Artem
  • Posts: 9812
Pavel,

Let us know if you'll need any assistance!

Regards,
Artem, Balbooa.com
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