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Passing form field values to Authorize.net to appear on Merchant Email Receipt

4 months 6 days ago #1

  • Ewan's Avatar
  • Ewan
  • Posts: 2
Good day,

We have got a form that uses the Authorize.net payment option. The payment part works well and goes through with Authorize.net but the Merchant Email Receipt [ email ] that gets sent from Authorize.net contains empty values under billing and shipping information. We would at least want the form fields e.g. Name and Email to appear on the Merchant Email Receipt as what the user filled in on the form before completing payment. Please advise. I am attaching example of the empty values in the Merchant Email Receipt.

Thanks in advance,
Ewan
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4 months 5 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
Hello,
Thank you for contacting us

The form is not a store and does not transfer field data to the payment system

Best Regards,
Vyacheslav, Balbooa Support Team
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