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Acymailing integration

1 year 10 months ago #1

  • Wouter's Avatar
  • Wouter
  • Posts: 114
I want to link Acymailing to a form.
That goes well until the bottom field ACY_LANGUAGE
When I open it I see that I can choose from the fields of the form.
But what should I choose there?
Because without making a choice in that field, I cannot save the integration.

1 year 10 months ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 year 10 months ago #3

  • Wouter's Avatar
  • Wouter
  • Posts: 114
I've send you the credentials to login to the website and FTP.
Okease let me know what you have done so I can copy it to other sites.

Can you also tell me if it possible to select more than one list of Acymailing to subscribe via the Form?

1 year 10 months ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
This fix will be added in the next update
We made changes to the file
baforms.php (administrator/components/com_baforms/helpers/baforms.php)

Unfortunately there is no way to select more than one Acymailing list

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 10 months ago #5

  • Wouter's Avatar
  • Wouter
  • Posts: 114
Thanks a lot for your quick support.

1 year 10 months ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
You are welcome ;)

1 year 2 months ago #7

  • Mel's Avatar
  • Mel
  • Posts: 17
Hi,

I have this very same issue. I am on the latest versions of Forms and Acymailing. Can you tell me what the fix is please?

King regards

1 year 2 months ago #8

  • Mel's Avatar
  • Mel
  • Posts: 17
Hi,

is anyone able to tell me how to fix this issue?

1 year 2 months ago #9

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us


Regards,
Vyacheslav, Balbooa.com

1 year 2 months ago #10

  • Mel's Avatar
  • Mel
  • Posts: 17
Hi,

we are offline in development and I am not allowed to give that access. I could try setting up a generic quick start site and installing it there to give you access, but if there is anything you can get me to check first I could try. I really want to get it working as its perfect solution for what we need

1 year 1 month ago #11

  • Mel's Avatar
  • Mel
  • Posts: 17
Hi,

I couldn't get a test site set up. Is there anything I could check withough having to gve out access to fix this? Basically the language field in acymailing is mandatory, but because we cannot match it with a language field in the form it fails to save.

Another user had the same issue on here and you fixed it. Can you tell me what the fix was so i can at least try that?

Kind regards

1 year 1 month ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
Hello,

Without seeing the problem, we cannot find the cause and eliminate it.

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 1 month ago #13

  • Mel's Avatar
  • Mel
  • Posts: 17
My problem is exactly the same as the original poster of this thread. The acymailing integration will not save because the language field in acymailing is set as required and we cannot change that, but there is nothing to match it with in the form. If it is a required field the integration will not save.

Is this not an issue in your test environment? Are you on the latest version of acymailing?

1 year 1 month ago #14

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
We will provide a solution in the next update

Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 1 month ago #15

  • Mel's Avatar
  • Mel
  • Posts: 17
Thank you so much.

Do you have any idea when that might be?

Kind regards

1 year 1 month ago #16

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
We cannot give an exact update date,
stay tuned for news/newsletter

Best Regards,
Vyacheslav, Balbooa Support Team

11 months 2 weeks ago #17

  • Mel's Avatar
  • Mel
  • Posts: 17
Hi Vyacheslav,

is there any progress on this as its over 9 weeks now? At the moment I am having to use multiple solutions just to achieve the desired outcome. Its not ideal at all.

Mel

11 months 2 weeks ago #18

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
Hello,

If you need an urgent solution send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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