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Submission issue

1 week 6 days ago #1

  • V S Punn's Avatar
  • V S Punn
  • Posts: 43
A user submitted the form, which was recd at the admin mail id, but there was no data of the submission at the backend.

1 week 6 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18982
Hello,
Thank you for contacting us

Check if the Save Data to Database option is enabled in the send button settings


Best Regards,
Vyacheslav, Balbooa Support Team

1 week 6 days ago #3

  • V S Punn's Avatar
  • V S Punn
  • Posts: 43
It is. Another submitted forms are showing.

1 week 6 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18982
The problem occurred once? or is it a persistent problem?
Describe in detail how you can repeat the problem

Best Regards,
Vyacheslav, Balbooa Support Team
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