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Where can I place the price in Redsys integration?

2 months 3 weeks ago #1

  • Artur's Avatar
  • Artur
  • Posts: 4
I'm trying to configurate a form with a payment included. I'm using Redsys, and the form is properly configurated and sends me to the payment gateway, but I've get an error from there.
"Importe 0 Sin Asignar", mening that the form doesn't send the amount. That's not a surprise, because I haven't found where I must place the amount.
Where, please?

2 months 3 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18042
Hello,
Thank you for contacting us

How to create an order form is described in this post
www.balbooa.com/joomla-forms-documentati...albooa-forms-builder

Regards,
Vyacheslav, Balbooa.com

2 months 3 weeks ago #3

  • Artur's Avatar
  • Artur
  • Posts: 4
Yes, I've seen that video. Maybe I didn't explain myself.
The URL of the form is: lesvolteseduca.cat/inscripcions
I've attached screenshots:

A.- configuration of Redsys (form-redsys-config.JPG). One doubt about it, transaction type is "=" or "Ds_Merchant_TransactionType = 0"?
B.- configuration of cart currency (cart-currency.JPG), code "978" or code "EUR"?
C.- submit button configuration (submit-button.JPG)

With these parameters, the gateway returns an error (redsys-error-JPG). There says that there is not price asigned (importe 0 Sin Asignar) and there is no order number.
How do I have to configure the form so it sends the price?
Attachments:

2 months 2 weeks ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18042
Hello,
Thank you for contacting us

Copy the following information provided by Redsys or your bank.
Currency code - EUR

Best Regards,
Vyacheslav, Balbooa Support Team

2 months 2 weeks ago #5

  • Artur's Avatar
  • Artur
  • Posts: 4
Still nothing.
As you asked, I've placed "EUR" as currency code (currency-as-you-ask.JPG), but keep receiving the same error missage (same-error-no-amount.JPG).
In addition, there is another problem: altough the payment is not finished, the form sends the message to both, customer and shop, as if the payment is done.
Attachments:

2 months 2 weeks ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18042
To get the correct values for integration, contact Redsys support

The simplicity form submits data, it cannot verify the success of the payment
You can try to enable a notification in the payment system, if possible.

Regards,
Vyacheslav, Balbooa.com

2 months 2 weeks ago #7

  • Artur's Avatar
  • Artur
  • Posts: 4
If the form doesn't send the amount as Redsys expects, the problem is the form, not Redsys.
Redsys plugin for Virtuemart payment doesn't have this issue, and there is no need to configure nothing in Redsys.

2 months 2 weeks ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18042
Hello,

In order for us to be able to check why this does not work on your site,
send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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