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Conditional logic not working

1 week 6 days ago #1

  • Alex's Avatar
  • Alex
  • Posts: 2
Hi,

I've installed the extension and created my first form.
I've added a dropdown form with conditional logic on the next 4 input fields, here is the logic:
  • By default, the item selected is "Autre", none of the 4 input fields should be visible (this works)
  • If you select "Révision", three fields should be visible : "Immatriculation", "Modèle" and "Kilométrage" (this does not work, it shows all four fields)
  • If you select "Pneumatique", two fields should be visible : "Immatriculation" and "Dimension" (this does not work, it shows all four fields)
You can field the page here: http://pneurop.maj.mc/contact.html
I've attached screenshots of the three conditional logics.

Thank you
Attachments:

1 week 5 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Hello,

Thank you for contacting us!

Your rules override each other.
We do not recommend using the same fields in different rules.
Example if you make a field visible in a rule,
then there is no need to hide it in other rules (it will be hidden until the rule that shows this field is executed).

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 5 days ago #3

  • Alex's Avatar
  • Alex
  • Posts: 2
Hi,

Aaah ok, I thought that we had to hide them after showing them.

Thank you

1 week 5 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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