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Form fail sending

4 years 2 months ago #1

  • Claudio's Avatar
  • Claudio
  • Posts: 3
Good evening,
I have a problem with the form :
after pressing submitt button it appear a white square with a blue spinning circle inside and that's it for minutes.. nothing happen, the mail doesn't arrive.
In my joomla mail server php configuration the email test success!

Could you help me?

4 years 2 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 9069
Hello,

To check this issue, we need Joomla admin and FTP access. Use our contact form:
support.balbooa.com/contact-us

Regards,

4 years 2 months ago #3

  • Claudio's Avatar
  • Claudio
  • Posts: 3
Update FIXED:

This morning after a lot of test, I upgraded Gantry 5 component to the last version available and IT WORKS !!
Thanks anyway !

4 years 2 months ago #4

  • Artem's Avatar
  • Artem
  • Posts: 9069
Amazing news! :cheer:
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