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Attachment after 2.0.5 update

1 month 1 day ago #1

  • Vitaliy's Avatar
  • Vitaliy
  • Posts: 68
Hello.

After update to 2.0.5 all attachments from form gets to mail even if this function disabled on backend. After downgrade to 2.0.4 everything fine.

4 weeks 1 day ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

4 weeks 1 day ago #3

  • Vitaliy's Avatar
  • Vitaliy
  • Posts: 68
Hello.

Thank you for answer.

It's not possible from my side right now. Version 2.0.4 is ok so I just stay on it. So it just a bug report and you can check this from your side if you want.

Maybe someone here have same bug and can share her details?

Additional options from my side:
  • PDF attachment is enabled
  • Sending by Sendmail

4 weeks 1 day ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
We will provide a solution soon
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

3 weeks 12 hours ago #5

  • Vitaliy's Avatar
  • Vitaliy
  • Posts: 68
Vyacheslav wrote:
We will provide a solution soon
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

Hi.

Can you please clarify: bugs from version 2.0.5 still exist or this version is already patched? Or need to wait 2.0.6?

3 weeks 12 hours ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Hello ,

Thank you for contacting us

You need to update Forms manually:
1. Clear your browser cache.
support.google.com/accounts/answer/32050...form%3DDesktop&hl=en
2. Login to your profile on Balbooa.com and download extension installation package.
3. From the backend of your Joomla site (administration) select Extensions >> Install/Uninstall.
4. Click the Browse button and select the extension package on your local machine.
5. Click the Upload File & Install button.
6. Clear your Joomla and Browser cache.

Best Regards,
Vyacheslav, Balbooa Support Team

2 weeks 3 days ago #7

  • Vitaliy's Avatar
  • Vitaliy
  • Posts: 68
Hi.

Please clarify, is this bug with attachment is fixed in 2.0.5?

2 weeks 1 day ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Hello,
Thank you for contacting us

As we wrote in the post earlier, if you already had it installed 2.0.5, then you need to update it manually.
If you have an older version then you can simply update it.

Regards,
Vyacheslav, Balbooa.com
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