Balbooa Help Center: Phone field mask (1/1)

1 year 6 months ago #1

Vanderlei Frari
Posts: 87

Hi, folks

In Brazil we have 2 phone number formats. With 9 and 8 digits. I see that phone field does not accept 8 digits.
How can I solve this?

Until use phone field, I used to have a script for it with text field input:

$('.mask-fone input[type="text"]').each(function() {
    $(this).mask("(99) 9999-9999?9").on("focusout", function() {
      var len = this.value.replace(/\D/g, '').length;
      $(this).mask(len > 10 ? "(99) 99999-999?9" : "(99) 9999-9999?9");
    });
  });

1 year 6 months ago #2

Vyacheslav Posts: 23518	Hello, Thank you for contacting us! The answer to your question in this post: support.balbooa.com/forum/joomla-forms/10251-phone-forma#47382 Best Regards, Vyacheslav, Balbooa Support Team
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1 year 6 months ago #3

Vanderlei Frari Posts: 87	Thanks, Vyacheslav. There's no properties setting in phone field (only "general" and "advanced"). Even if the field had, just put a mask doesn't solve the problem, because the numbers in Brazil are interchangeable. Some regions are 8 digits, some 9. Thanks
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1 year 6 months ago #4

Vyacheslav Posts: 23518	Unfortunately, there is no other solution. You can use classic input field Best Regards, Vyacheslav, Balbooa Support Team
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1 year 6 months ago #5

Vanderlei Frari Posts: 87	This was my first solution, but international customers are becoming more and more frequent. Globalized world ... Thank you
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1 year 6 months ago #6

Vyacheslav Posts: 23518	Let us know if you need more assistance! Best Regards, Vyacheslav, Balbooa Support Team
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1 week 1 day ago #7

Qbik Posts: 526	please consider updating mask for Poland number to "prefix":"48","placeholder":"XXX XXX XXX" previously used is more less for stationary phone but its almost not used anymore
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1 week 1 day ago #8

Vyacheslav Posts: 23518	Hello, Thank you for contacting us You can use this solution support.balbooa.com/forum/joomla-forms/1...-mobile-number#72105 Regards, Vyacheslav, Balbooa.com
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1 week 1 day ago #9

Qbik Posts: 526	Yes i know that but still need to change it for all new installation
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1 week 1 day ago #10

Vyacheslav Posts: 23518	We will take this into account Best Regards, Vyacheslav, Balbooa Support Team
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6 days 10 hours ago #11

Rim Posts: 43	Qbik wrote: please consider updating mask for Poland number to "prefix":"48","placeholder":"XXX XXX XXX" previously used is more less for stationary phone but its almost not used anymore +1
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