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Stripe is not working, some fied values are not saving in backend

1 week 6 days ago #1

  • milad's Avatar
  • milad
  • Posts: 18
the link for terms and conditions is not saving in the back-end when i add the link.

And the admin email is not also saving in the back-end when i add the admin email in the submit button.

1 week 6 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13499
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 week 6 days ago #3

  • milad's Avatar
  • milad
  • Posts: 18
Quick reply !!!!
just sent the details.
Also is there a way user can see his own submission history ?

1 week 6 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13499
Unfortunately, there is no way to see your submission history.

As for the stripe, we checked everything works well.


To add email, press enter after entering.

We checked the link in the terms and conditions is saved.

As for the path to the file, you can change in the file form.php (components/com_baforms/models/ form.php)
on line 1267

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 6 days ago #5

  • milad's Avatar
  • milad
  • Posts: 18
Thanks ill check and let you know if any issues.

1 week 6 days ago #6

  • milad's Avatar
  • milad
  • Posts: 18
Thank you, Vyacheslav.

Is there a way so the form only sends the submission when a stripe payment transaction is completed?

I mean only after the customer completes the stripe checkout and makes a payment, and the transaction is successful then only send the submission email and database submission?

some times the transaction is denied but I still get an email with the transaction ID from the website, This is causing issues.

2- Can you help/guide me to only accept debit cards on stripe checkout? This requires a small coding adjustment in the stripe plugin.

I really appreciate your help. That is all I need.
regards

1 week 5 days ago #7

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13499
Hello,
Thank you for contacting us

1 Unfortunately there is no such possibility
2
Vyacheslav wrote:
As for the path to the file, you can change in the file form.php (components/com_baforms/models/ form.php)
on line 1267
'payment_method_types' => array('card'/*, 'ideal', 'fpx', 'bacs_debit', 'bancontact', 'giropay', 'p24', 'eps'*/),

You need to replace card with one of these values
'ideal', 'fpx', 'bacs_debit', 'bancontact', 'giropay', 'p24', 'eps'

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 5 days ago #8

  • milad's Avatar
  • milad
  • Posts: 18
Thank you. So i assume 'bacs_debit' is what i have to replace with card to only accept debit right ?

1 week 5 days ago #9

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13499
That's right,
everything is detailed in the post above.
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 5 days ago #10

  • milad's Avatar
  • milad
  • Posts: 18
Thanks for the great support and sorry for keep asking!

I have now replaced the code with below
'payment_method_types' => array('bacs_debit'),

but now the submit button don't work!

should I put the whole thing as below?
'payment_method_types' => array('card'/*, 'ideal', 'fpx', 'bacs_debit', 'bancontact', 'giropay', 'p24', 'eps'*/),

Please advice!

1 week 5 days ago #11

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13499
We see this error in the console:
The payment method type provided: bacs_debit is invalid. Please ensure the provided type is activated in your dashboard (dashboard.stripe.com/account/payments/settings) and your account is enabled for any preview features that you are trying to use.

Best Regards,
Vyacheslav, Balbooa Support Team
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