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404 page when trying to redirect the link

2 weeks 2 days ago #1

  • Duo's Avatar
  • Duo
  • Posts: 10
Hi there,
hope you are well. I tried to set up on click button to redirect to a pdf document which saved on our website server, here is the document link: jri-ltd.com/images/MED-ED_Brochure_090320.pdf
and the form is embedded on this page: jri-ltd.com/our-products/assistive-techn...exi-product-brochure

somehow it didn't response after submition and it appears 404 page, it came up with this link:
www.jri-ltd.com/our-products/assistive-t...t/Roboto-Regular.ttf

from the link, I can see there are 'pathways-conference.org', and 'jrinewwebsite' I used this server for website development purpose, the website now is migrated to jri-ltd.com.

any ideas of why it didn't download corrently?

thank you very much

kind regards,
Duo

2 weeks 1 day ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13499
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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