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Zip file formats do not upload or send emails.

1 week 1 hour ago #1

  • Tom's Avatar
  • Tom
  • Posts: 4
Hello.
I have set the zip file format in the Upload File >Properties >File Types, (jpg, jpeg, png, pdf, doc, zip, ) and in the Form Options >Settings >Allowed File Types in the Media Manager, (zip, csv, doc, gif, ico, jpg, jpeg, pdf, png, txt, xls, svg, mp4, webp).
However, zip file formats will not upload nor do they send confirmation emails to either the visitor or recipient
http://tomfullen.com/index.php/m-m-uploads
Any help would be greatly appreciated.
Thanks,
Tom Fullen

6 days 19 hours ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12205
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

5 days 9 hours ago #3

  • Tom's Avatar
  • Tom
  • Posts: 4
Hi, Vyacheslav.

Did you get the access info I sent?

4 days 19 hours ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12205
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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