Miko. eCommerce Template

Mon. - Fri. 9 am - 5 pm Ask a Question
Remember me

Sender Name is not showing in email

4 years 3 months ago #1

  • V S Punn's Avatar
  • V S Punn
  • Posts: 34
When the email is received, the From Field is showing the Site name rather than the Senders Name.

This is the email message source:
From: Bachpan Global=20
Sent: Monday, December 26, 2016 4:05 PM
To: This email address is being protected from spambots. You need JavaScript enabled to view it. ; tijaygupta@gmail.com=20
Subject: Admissions (mini) Enquiry

Name: T YAASHVAN
Father/ Mother Name: T GIRI
Contact Number: 9676637524
E-Mail Id: This email address is being protected from spambots. You need JavaScript enabled to view it.
State: telangana
City: tarnaka
Admission Centre: tarnaka=20
=20

4 years 3 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 9069
Hello,

It's correctly, because the form is placed on your website, and email sended from your website.

You can enable "Reply To Submitter" option, by clicking on the button Reply user mail will be inserted automatically



You can customize email subject and add Senders Name into the email subject




Regards,

4 years 3 months ago #3

  • V S Punn's Avatar
  • V S Punn
  • Posts: 34
It is enabled already, still, the issue.

4 years 3 months ago #4

  • Artem's Avatar
  • Artem
  • Posts: 9069
Did you read my answer ?!
It's correct, because the form is placed on your website, and email sent from your website.

Also you need to read this post:
developer.joomla.org/security-centre.html

We use default Joomla mail functionality, by security reasons

Regards,

4 years 2 months ago #5

  • V S Punn's Avatar
  • V S Punn
  • Posts: 34
The web site owner has pointed out that, this problem is showing in one particular form, not all.
If you want, I can forward the admin details for checking.

4 years 2 months ago #6

  • Artem's Avatar
  • Artem
  • Posts: 9069
If not all, be sure that all forms are configured identically

Regards,

4 years 2 months ago #7

  • V S Punn's Avatar
  • V S Punn
  • Posts: 34
All configuration is same for the different forms.

4 years 2 months ago #8

  • Artem's Avatar
  • Artem
  • Posts: 9069
Provide us access
support.balbooa.com/contact-us

What ID of the form with problem?

Regards,

4 years 2 months ago #9

  • V S Punn's Avatar
  • V S Punn
  • Posts: 34
done

4 years 2 months ago #10

  • Artem's Avatar
  • Artem
  • Posts: 9069
Hello,

Try this solution, go to:
components >> com_baforms >> models >> form.php


Line: +/- 1568, Replace from:
$sender = array($config->get('mailfrom'), $config->get('fromname') );

to:
$sender = array($email, '' );
Powered by Kunena Forum