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Lightbox issue on mobile

1 week 4 days ago #1

  • Greedbegone's Avatar
  • Greedbegone
  • Posts: 533
Hello,

Our site ccsola.org has a lightbox that pops up fine on the desktop however on the mobile device it opens but doesn't play the video we have set... it just shows a broken link. I would appreciate your assistance with this.

I will send credentials through the contact pate

Best,
Matt

1 week 3 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
Hello,
Thank you for contacting us

We checked everything works well,


Most likely your mobile device blocks the autorun video

Best Regards,
Vyacheslav, Balbooa Support Team
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