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Save failed with the following error: Another item has the same alias.

2 weeks 3 days ago #1

  • Cube's Avatar
  • Cube
  • Posts: 96
After updating to Gridbox 2.8.9 I get the error message
"Save failed with the following error: Another item has the same alias."

This happens when you:
1. Select a page
2. Click Settings
3. Click Save (check mark)
Attachments:

1 week 3 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 9577
Hello,

Thank you for contacting us!

Most likely you need to change the name of the page.
Since you have a page with the same name (possibly deleted)

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 3 days ago #3

  • Cube's Avatar
  • Cube
  • Posts: 96
Nope. I don't have any page with the same name, title or alias. This only happened after update to 2.8.9.

1 week 3 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 9577
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 week 9 hours ago #5

  • Cube's Avatar
  • Cube
  • Posts: 96
This also happens but just trying to change the theme of a certain page.

1 week 7 hours ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 9577
Hello,

Thank you for contacting us

Try disabling browser extensions,
or try check in another browser.

Best Regards,
Vyacheslav, Balbooa Support Team
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