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selecting specific module issue

1 week 1 day ago #1

  • sean's Avatar
  • sean
  • Posts: 17
ever get this :

where i cannot select a specific module ?

screencast.com/t/cKlguQc0yqW

here some more info
screencast.com/t/FeWxXhWicR
screencast.com/t/FgplGK5zwt

1 week 1 day ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 6499
Hello,
Thank you for contacting us

Check your security settings (admin tools)

Regards,
Vyacheslav, Balbooa.com

1 week 1 day ago #3

  • sean's Avatar
  • sean
  • Posts: 17
thanks !

do you know what exact needs to be changed ?

1 week 1 day ago #4

  • sean's Avatar
  • sean
  • Posts: 17
hi

nope unfortunately im getting the same

i have dissabled all admin tools : screencast.com/t/xvNxEZyB

1 week 1 day ago #5

  • Artem's Avatar
  • Artem
  • Posts: 8356
Hi,

Send us Joomla admin and FTP access. Please use our contact form:
support.balbooa.com/contact-us

Regards,
Artem, Balbooa.com

1 week 1 day ago #6

  • Rene's Avatar
  • Rene
  • Posts: 112
Remind that Admin tools also edit the .htaccess file so only disable the plugin is maybe not enough.
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