Gridbox Content Filters Improvements. Filter Items on The Fly!

Continue Reading
Mon. - Fri. 9 am - 5 pm Support Policy
Remember me

background video from youtube problem on ipod

3 months 6 days ago #1

  • Martin's Avatar
  • Martin
  • Posts: 129
Hello,
I would like to ask. On my ipod I can´t see video on my main page - www.slime-czech.cz/
It is set to full screen but on ipod there is just white screen without video.
I guess it´s problem just apple.

Is there a way how to fix it?

Thank you.

3 months 6 days ago #2

  • Artem's Avatar
  • Artem
  • Posts: 8462
Hello, Martin!

YouTube bg and IOS - is not possible. You can try to use mp4 file without audio, audio line should be deleted in the video editor. This should help you!

Regards,
Artem, Balbooa.com

3 months 5 days ago #3

  • Martin's Avatar
  • Martin
  • Posts: 129
Apply is really great :silly:

Thank you for that information.
Just an idea. Maybe would be nice solution to add option to background when we choose youtube video to put there also for example picture. So if the video the devices doesn´t show, the picture will be showed.

Just suggestion ;-)

Thank you.

3 months 5 days ago #4

  • Artem's Avatar
  • Artem
  • Posts: 8462
For the moment I can propose you to set image bg for mobile devices :)
Just open mobile editor (tablet) and set image bg, so on the desktop will be displayed video, on tablets and smartphones image

Regards,
Artem, Balbooa.com

3 months 14 hours ago #5

  • Martin's Avatar
  • Martin
  • Posts: 129
Ok, thanks for that. But it´s pitty to hide video cos just apple ;-)
I will think how can I fix it.

Anyway, thanks for suggestions.

3 months 14 hours ago #6

  • Martin's Avatar
  • Martin
  • Posts: 129
I´m sorry, I didn´t check the setting but I have set the video from source. The video is in mp4 but on apple doesn´t work.

I made a mistake that I wrote you about youtube video. Should I try the youtebe video? You wrote that it cannnot work on apple. So what is possible to do to play any kind of video on apple?

Thank you.

3 months 13 hours ago #7

  • Artem's Avatar
  • Artem
  • Posts: 8462
YouTube will not work on iOS devices. You could try to delete Audio line from your mp4 file using video editor and upload back

Regards,
Artem, Balbooa.com

3 months 12 hours ago #8

  • Martin's Avatar
  • Martin
  • Posts: 129
Yes, I did it but still mp4 in background doesn´t work on IOS.

I search for some informaition and found this - webkit.org/blog/6784/new-video-policies-for-ios/

Is everything set like the ios need? Or I´m still something missing?

Thanks.

2 months 4 weeks ago #9

  • Artem's Avatar
  • Artem
  • Posts: 8462
Hi,

The video on the example:
webkit.org/blog/6784/new-video-policies-for-ios/



is visible on iOS, but not auto playing.

If it's ok for you, I can propose you hide section with bg video on your site, for on mobile devices, and instead of this section, display another section with video plugin. The second section you need to hide on Desktop

Regards,
Artem, Balbooa.com

2 months 2 weeks ago #10

  • Martin's Avatar
  • Martin
  • Posts: 129
Hi Artem,
I tryed the video plugin without autoplay but there is a problem on IOS devices that if you click manually play it isn´t full devices mode over the screen.

For me would be the best way to target just ios devices and on them show just a background picture instead of video.

Do you have experience with targeting only IOS by css?

I found this sollution:
stackoverflow.com/questions/30102792/css...get-only-ios-devices

@supports (-webkit-overflow-scrolling: touch) {
/* CSS specific to iOS devices */
}

@supports not (-webkit-overflow-scrolling: touch) {
/* CSS for other than iOS devices */
}

Do you think that would be ok like that?

Thanks.

2 months 2 weeks ago #11

  • Martin's Avatar
  • Martin
  • Posts: 129
So I found out that also android on cell phones has a problem with videos so I did like you suggested to show video only on PC and on Tablets and cell phones show image.

I found out other problem on ipad. Also Counter plugin doesn´t work.
There is still "0".

Could you please have a look.
I have counter on my main website www.slime-czech.cz.

Thank you.

2 months 2 weeks ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7101
Hello,

Thank you for contacting us

Describe which version of IOS and which version of browser you are using

Best Regards,
Vyacheslav, Balbooa Support Team

2 months 2 weeks ago #13

  • Martin's Avatar
  • Martin
  • Posts: 129
Hi,
it is on iOS 9.3.5 and I tryed on Opera Mini 16.0.12.
I don´t know how to find a version of Safari but I guess it isn´t problem of browser but the devices when it doens´t work also at Opera.

Thanks.
Powered by Kunena Forum