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Website problem after update

4 days 13 hours ago #1

  • Soner's Avatar
  • Soner
  • Posts: 102
Hello
after update gridbox i have problem on my website.

i dedected some problems after update

1: On all Website from clients the carousel images dont show.
i must open gridbox and close. then comes the images back.

2: On some client website i get this error when i click save button.



Regards
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4 days 11 hours ago #2

  • Artem's Avatar
  • Artem
  • Posts: 7940
Hello,

Not sure that the issue is related to update.
Send us Joomla admin access to check what's going there. Use our contact form:
support.balbooa.com/contact-us

Regards,
Artem, Balbooa.com

4 days 11 hours ago #3

  • Soner's Avatar
  • Soner
  • Posts: 102
Hello Artem
i send you the login to the website

regards
soner

3 days 22 hours ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 6094
Hello,
Thank you for contacting us

We checked everything works well.
1. Most likely you just had to clean the cache.
2. This problem is not related to the Gridbox , this error is related to your server.

Regards,
Vyacheslav, Balbooa.com
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