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Website problem after update

2 months 1 week ago #1

  • Soner's Avatar
  • Soner
  • Posts: 104
Hello
after update gridbox i have problem on my website.

i dedected some problems after update

1: On all Website from clients the carousel images dont show.
i must open gridbox and close. then comes the images back.

2: On some client website i get this error when i click save button.



Regards
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2 months 1 week ago #2

  • Artem's Avatar
  • Artem
  • Posts: 8359
Hello,

Not sure that the issue is related to update.
Send us Joomla admin access to check what's going there. Use our contact form:
support.balbooa.com/contact-us

Regards,
Artem, Balbooa.com

2 months 1 week ago #3

  • Soner's Avatar
  • Soner
  • Posts: 104
Hello Artem
i send you the login to the website

regards
soner

2 months 1 week ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 6584
Hello,
Thank you for contacting us

We checked everything works well.
1. Most likely you just had to clean the cache.
2. This problem is not related to the Gridbox , this error is related to your server.

Regards,
Vyacheslav, Balbooa.com
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