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Gridbox update (2.6.3) ...

1 week 3 days ago #1

  • Ian's Avatar
  • Ian
  • Posts: 7
Hi all,

Unfortunately, the latest Gridbox update (2.6.3) seems to have left me with an issue. Although the single page functionality of the Gridbox editor seems to be fine, whenever I open any of the blog items the blue load-in line at the top hangs around two-thirds and never fully loads in (see attached image). As a result I am unable to open any edit windows in order to make any changes to the page. I can revert back to my last backup, but know it is always worth calling here first.

All browser and Joomla cache cleared after update, JCH Optimize disabled and Cloudflare in development mode.

Many Thanks
Best wishes.
Ian



Joomla 3.9.2 Stable
PHP: 7.2.14
MySQLi: 5.6.42-cll-lve
Apache
Firefox Quantum
Google Chrome: Version 72.0.3626.96 (Official Build) (64-bit)

1 week 2 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 5530
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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