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Slideshow stop to working

1 week 2 days ago #1

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 108
Hello,
I had a simple slideshow on the site, but it stopped working and I had to switch to a simple image.
Could you check for any incompatibilities with any tags?
hooh.social

Thank you

1 week 2 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 4858
Hello,

Describe in more detail what you mean by "stopped working".
We need to see the problem or a more detailed description of how to repeat the problem.

Regards,
Vyacheslav, Balbooa.com

1 week 2 days ago #3

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 108
Didn't work anymore.
If you try to add a slideshow you will see.
There is a user for balbooa in my site (I asked for help few months ago)

I want a slideshow with two images with filenames starting with "ipad-mockup"

Thanks

1 week 2 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 4858
We do not store accesses

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 week 2 days ago #5

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 108
Done

1 week 2 days ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 4858
Hello,

You need use this CSS code:
.slideshow-wrapper div[style*="position: relative;"] {
    margin: 0 !important;
    height: 100% !important;
    overflow: visible !important;
}
.ba-item-slideshow ul.ba-slideshow {
    margin: 0!important;
}

I think you understand that this is not a correct method of solving the problem.
Because you constantly have to make changes,
you need to find out which of your extensions/plugins
wrapped your slideshow in <div> with height=0, disable it and just recreate the slideshow.

Regards,
Vyacheslav, Balbooa.com

1 week 2 days ago #7

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 108
Thank you, Vyacheslav
It works perfectly.

I do not use any extension beyond the Gridbox and Forms. I have some custom code across the page, maybe some of them affected.

Everything is ok now!

1 week 2 days ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 4858
You are welcome ;)
Most likely it’s knitted from the side extensions, because some customer are having a similar problem (but you still have a margin for ul.ba-slideshow )

Regards,
Vyacheslav, Balbooa.com
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