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One page goes below anchor point during page load

2 years 9 months ago #1

  • onelove234's Avatar
  • onelove234
  • Posts: 350
Hi,

I saw this issue on my site but also on the "Handmade theme"

When the page is loading you can already click on a one page item but then it will bring you to an uncorrect anchor point position(like 40px below the anchor point)

I don't want to sound picky but some users will experience this and may make judgement over it and if your page take 3 or 4 second to load then there are even more chance that your user has already clicked on a one page item.

Is there a way to add the javascript code of the one page menu in the header of the page?

(video & credentials were sent)

Have a good day,

P.S : I used the initone-page.js file you provided in another thread but the issue is the same

2 years 9 months ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13542
Hello,

Thank you for contacting us
Update your Gridbox to the latest version, it should solve your problem

Regards,
Vyacheslav, Balbooa.com

2 years 9 months ago #3

  • onelove234's Avatar
  • onelove234
  • Posts: 350
Hi,

Thanks for trying to help but the issue from the video i've sent you is still present.

Cache deleted from joomla, host & browser

2 years 8 months ago #4

  • onelove234's Avatar
  • onelove234
  • Posts: 350
Hi,

Issue is present on your onepage demo site "handmade" ; if you click on the "about us" menu item when the page loads then you land below the anchor point.

Not much chance of happening with a 1second load time but with 3-4 it raises the chance for the user to experience it.

Kind regards,
Attachments:

1 year 10 months ago #5

  • Michael's Avatar
  • Michael
  • Posts: 30
Hello

I have the same problem with handmade theme. When you click on a OnePage menu item in the Home position, the anchorpoint is calculated incorrectly because the height of the menu decreases as the page scroll down.

Is there a workaround?

Best Regards
Michael

1 year 10 months ago #6

  • Artem's Avatar
  • Artem
  • Posts: 8985
Hello, Michael!

In the Gridbox end point can be assigned to Row or Section. I can propose you to add additional blank Row to set correct scrolling

Regards,
Artem, Balbooa.com

1 year 10 months ago #7

  • Michael's Avatar
  • Michael
  • Posts: 30
There are no Problems with scrolling itself or with the endpoints. But from topmost the scrolling endpoint ends on the wrong position.

Per example, the Menu is 100px high, but on scrolling down it decrease to 75px. Now when scrolling from top all the endpoints stop at 100px instead of 75px...
That ends in a gap of 25px from previous section...

If i klick again or from every other position than topmost, the scrolling works as it should, because the menu is then already 75px

1 year 10 months ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13542
Hello,
Thank you for contacting us

Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

1 year 10 months ago #9

  • Michael's Avatar
  • Michael
  • Posts: 30
www.balbooa.com/showcase/select-gridbox-theme/handmade

Per example click on Home, then on Service, and than again on service to reproduce the issue

1 year 10 months ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13542
Hello,
Thank you for contacting us

You need to add a class resizing-header for the header section .

Regards,
Vyacheslav, Balbooa.com

1 year 9 months ago #11

  • Michael's Avatar
  • Michael
  • Posts: 30
Hm ok but then ive got a complete other design and behaviour of the header when i replace custom-header with resizing-header... (Not transparent at home-position and not resizing on scrolling down...

Or how can i combine those two classes in gridbox?

1 year 9 months ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13542
You need not to replace, but to add.

Example:
custom-header resizing-header (Space between classes)

Regards,
Vyacheslav, Balbooa.com

1 year 9 months ago #13

  • Michael's Avatar
  • Michael
  • Posts: 30
Ok that works so far :-)

Thanks a lot!

1 year 9 months ago #14

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13542
You are welcome ;)

1 week 5 days ago #15

  • Michael's Avatar
  • Michael
  • Posts: 30
Could it be that resizing-header not works anymore?

Regards, Michael

1 week 4 days ago #16

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13542
Hello,

Thank you for contacting us!

Your question is not entirely clear,
please describe in more detail send us a link to the page.

Best Regards,
Vyacheslav, Balbooa Support Team
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