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Problem with create product

3 months 3 weeks ago #1

  • Stephan's Avatar
  • Stephan
  • Posts: 324
Hallo Guys,

I have the following problem that came up when I want to create or edit a product in Gridbox 2.16.2 running Joomla5.



Has this media box at the top that wasn't there.

Your help will be greatly appreciated.

Kind Regards
Stephan
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3 months 3 weeks ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Viacheslav, Balbooa.com

3 months 3 weeks ago #3

  • Stephan's Avatar
  • Stephan
  • Posts: 324
Hallo Guys,

It seems that there was an issue with JCE Editor. They have released a new update and the problem has now been resolved on it own after the update was installed.

Thank you for your support.

Kind Regards

Stephan

3 months 2 weeks ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Let us know if you need more assistance!

Best Regards,
Viacheslav, Balbooa Support Team
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