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Cannot move elements

3 months 3 weeks ago #1

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 560
Hello guys,
Since last update I cannot move items, any item.
Only works in page structure, but is not so good as moving by drag and drop in page itself.
Could you please take a look?
Thank you

3 months 3 weeks ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Viacheslav, Balbooa.com

3 months 3 weeks ago #3

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 560
Sent

3 months 3 weeks ago #4

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hello there,

Will reply here too, maybe it will be useful for someone.

The issue was in a Cloudflare. The Cloudflare is a really nice tool, but when you need to edit page, disable it since it's cached absolutely everything

Thanks :cheer:

Regards,
Artem, Balbooa.com

3 months 3 weeks ago #5

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 560
Hey guys,

Thanks for answer.
I found a better solution than disabling Cloudflare.

Just add a cache rule:

Field = URI Query String
Contais
option=com_gridbox&view=editor&tmpl=component

It worked for me. Maybe it can help others.

Thank you
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