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Tax Calculation is wrong?

5 months 2 weeks ago #1

  • Lukas's Avatar
  • Lukas
  • Posts: 213
Hi,
today I have noticed, that the Tax calculation is wrong on my site. The Tax Amount is wrong. Please check on attached Screenshot.
Attachments:

5 months 2 weeks ago #2

  • Lukas's Avatar
  • Lukas
  • Posts: 213
For the Shipping the Tax is correct, but for the whole amount not.

5 months 2 weeks ago #3

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

5 months 2 weeks ago #4

  • Lukas's Avatar
  • Lukas
  • Posts: 213
Hi Vyacheslav! Thank you for your response.
I think you still should have all the access to this site: schmucktapeten.de

let me know:)

5 months 2 weeks ago #5

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
We do not save correspondence with access

Best Regards,
Vyacheslav, Balbooa Support Team

5 months 2 weeks ago #6

  • Lukas's Avatar
  • Lukas
  • Posts: 213
ok. I will send it right now.

thanx

5 months 2 weeks ago #7

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
We will notify you as soon as we find out the reason and fix it

Best Regards,
Vyacheslav, Balbooa Support Team

5 months 2 weeks ago #8

  • Lukas's Avatar
  • Lukas
  • Posts: 213
Hi,
ok, however please notice that the shop is useless at the moment, because we are not able to offer any kind of discount to our clients :) Yesterday I sent you an e-mail with my suggestion why the Tax is wrong:) Maybe it can help.
regards
Lukas

5 months 2 weeks ago #9

  • Lukas's Avatar
  • Lukas
  • Posts: 213
Hi,
any updates on this topic?
:D

Lukas
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