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1267 error: Illegal mix of collations

5 months 3 weeks ago #1

  • Filip's Avatar
  • Filip
  • Posts: 61
Hello,

on a fresh installation of Gridbox and Joomla 4 my customers are getting this error.
I am clueless, because they report it very often, but I am not able to reproduce it.

Please, do you have some experiences about it, or some ideas how to fix it?

It occurs when visiting this link from Facebook Ads:
snubniprstenzdarma.cz/ziskat-1

Please, check screenshots in attachment.

Thank you,
Filip
Attachments:

5 months 3 weeks ago #2

  • Filip's Avatar
  • Filip
  • Posts: 61
I send you login details via form. If you will be prompted by website to enter additional password and login into popup, it is :

login: cms
pw: cms

5 months 3 weeks ago #3

  • Filip's Avatar
  • Filip
  • Posts: 61
Oh god! I finally resolved it.

Case was utm parameters with emoji that were inserted into form as hidden field!
e.g.: snubniprstenzdarma.cz/ziskat-1?utmcokoliv=%F0%9F%94%A5

I removed emojis from Facebook and It resolved that issue !!!

5 months 3 weeks ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
It's great that you found a solution on your own.
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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