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Themes "Installation completed successfully" but not showing as available

5 months 4 weeks ago #1

  • TLee's Avatar
  • TLee
  • Posts: 2
Pretty much what the title says. I'm not sure if it's a permissions issue, but it is on a completely fresh install of Joomla 4.4 with a fresh install of Gridbox. Have attempted with several different themes and two different browsers.

Click Upload theme, select theme, modal appears to say installing, changes to completed successfully, but it never shows up to select as available.

5 months 3 weeks ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

5 months 3 weeks ago #3

  • TLee's Avatar
  • TLee
  • Posts: 2
Just sent, thank you!

5 months 3 weeks ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
We will notify you as soon as we find out the reason and fix it

Best Regards,
Vyacheslav, Balbooa Support Team
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