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mobile menù not work

6 months 1 day ago #1

  • Alberto's Avatar
  • Alberto
  • Posts: 757
Hello support in website 2mlaghimobility.it i can not uderstand why mobile menù not work on some page.
For example on tablet and on smartphone menù in home page does not open.
I try with chrome and firefox on mobile and cache cleared

6 months 23 hours ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Disable minimization in site settings

Regards,
Vyacheslav, Balbooa.com

6 months 22 hours ago #3

  • Alberto's Avatar
  • Alberto
  • Posts: 757
Hello,
i try this solution but not work.
Now minimization isn't active but in home page menù mobile not work for example

6 months 22 hours ago #4

  • Alberto's Avatar
  • Alberto
  • Posts: 757
I found the problem.
There is an icmpatibility with menù and cookiebot for privacy policy.
Cookiebot detects some incorrect privacy cookies on the mobile menu.
I try another solution but you probably have to do something on gridbox

6 months 22 hours ago #5

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
As we can see, at the moment everything is working well
nimb.ws/co4579

Best Regards,
Vyacheslav, Balbooa Support Team

6 months 21 hours ago #6

  • Alberto's Avatar
  • Alberto
  • Posts: 757
Hello.
Yes work because i deleted cookiebot script in head

6 months 21 hours ago #7

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
If we don't see the problem, we can't fix it

Best Regards,
Vyacheslav, Balbooa Support Team

6 months 20 hours ago #8

  • Alberto's Avatar
  • Alberto
  • Posts: 757
Hello for this website i found another solution for cookiebot with another service.
I have other website with this script and i will verify if on this web site i have problem.
If there is one i will give you all information.
Thanks a lot at the moment for support

6 months 19 hours ago #9

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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