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File(s) could not be uploaded

6 months 3 hours ago #1

  • Alexander's Avatar
  • Alexander
  • Posts: 319
The problem is I can’t add a .pdf file if it is larger than 5 MB

I can upload it to the media manager, but I can’t add a file (zero app) to the field. Same for any gridbox site








Here is an example file:

wellss.com.ua/images/files/led-wellss-mirrors-23-05-23.pdf

6 months 1 hour ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us!

Check field settings


Best Regards,
Vyacheslav, Balbooa Support Team

6 months 1 hour ago #3

  • Alexander's Avatar
  • Alexander
  • Posts: 319
Thank you!

6 months 1 hour ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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