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7 months 1 week ago #1

  • Alessandro's Avatar
  • Alessandro
  • Posts: 16
I am unable to automatically change the user group with the purchase of a subscription.
I have set up the group change in the subscription.
I have created a new group and set the access level.
But the group is not integrated.
I am also leaving you the credentials.











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7 months 1 week ago #2

  • Alessandro's Avatar
  • Alessandro
  • Posts: 16

7 months 1 week ago #3

  • Alessandro's Avatar
  • Alessandro
  • Posts: 16
Furthermore, I am unable to view the subscription upgrade in my account.



7 months 1 week ago #4

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hi Alessandro,

There is everything is ok, I have tested :cheer:

For test:
1. I have created a new user Subscriber (registered)
2. Created a new user Group Subscribers
3 New product Subscription

So, after changing the status of new order from user Subscriber to completed, user became in a group Subscribers





Also, I have tested Changing plan





I didn't delete to allow you to explore :)

Regards,
Artem, Balbooa.com

7 months 1 week ago #5

  • Alessandro's Avatar
  • Alessandro
  • Posts: 16
Thank you for the response, I have solved it.
I have another question...
How can an activated user create their own ad to manage in the account panel?
Also, the ad must be placed in a specific category and based on the city.
Thank you.
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