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No emails after new user registration

7 months 2 weeks ago #1

  • Objectivetop's Avatar
  • Objectivetop
  • Posts: 214
Hi there

After registering on-site through the dedicated Gridbox module, the admin and user do not receive confirmation emails. Any ideas on why this would happen? The back end general setting is so that the emails should be sent. Please see the attached print screen.

Thank you very much for your help
Cosmin
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7 months 2 weeks ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Does sending test emails work in Joomla (global configuration)?

Regards,
Vyacheslav, Balbooa.com

7 months 2 weeks ago #3

  • Objectivetop's Avatar
  • Objectivetop
  • Posts: 214
Yes, it does. I`ve just tested, and it works.
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7 months 2 weeks ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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