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Problem with update

9 months 6 days ago #1

  • Andrey's Avatar
  • Andrey
  • Posts: 38
Good afternoon. From the first day on the site I used Gridbox PRO. Then I used it for two years without updating, as there were problems with payment. Now it turned out to buy a license. I entered my username / password, Gridbox was successfully activated, but it is not updated - errors come out and everything falls.

- If you click update from the application, it writes that it has been updated and an error pops up: 1054 unknown column type in where clause. The application is not logged in
- If you update through the extension manager, then when updating, the Duplicate column name 'attachment_id' error pops up and everything stops working
every time I roll back using a backup.

9 months 6 days ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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