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Setting a link to open in a new window isn't saved when using firefox

1 week 5 days ago #1

  • Manes Aegerter's Avatar
  • Manes Aegerter
  • Posts: 119
Hello,

I had a client this morning trying to set a link (on a part of a text) and set it to open in a new window. When testing the link was still opening in the same window. As far as I could see this setting was not saved when using firefox to edit the site. I told him to use chrome, and it was behaving as expected.

Is there a bug when using firefox or is there a setting that should be taken car of on firefox side to make this work as expected ?

Thank you for letting me know what you think about this.

1 week 5 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 24047
Hello,
Thank you for contacting us

It's most likely related to some browser extension.

Regards,
Vyacheslav, Balbooa.com

1 week 4 days ago #3

  • Manes Aegerter's Avatar
  • Manes Aegerter
  • Posts: 119
Hello,

Thank you for your answer, well to be sure about this I tested with firefox on my computer (Mac OS Big Sur). The same thing is happening, I checked the activated extensions and deactivated them. One other thing which seems odd, is that when trying to edit an existing link the dialog box is empty as if there was no link at all. See the screen capture here

Let me know what you think.

1 week 4 days ago #4

  • Artem's Avatar
  • Artem
  • Posts: 10007
Hi there!

The same is here with the latest Firefox on Mac. Thank you for informing us! Unfortunately, directly right now we can't provide a compatibility fix for Firefox.
As a solution we can propose:

- Google Chrome
- Safari
or
- JCE editor for Joomla

Many thanks,
Artem, Balbooa.com

1 week 3 days ago #5

  • Manes Aegerter's Avatar
  • Manes Aegerter
  • Posts: 119
Thank you for your answer. I understand it is certainly not a top priority ;) Using chrome instead seems a reasonable solution.

With best regards.

1 week 2 days ago #6

  • Artem's Avatar
  • Artem
  • Posts: 10007
Nice decision :cheer:

Regards,
Artem, Balbooa.com
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