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joomla 4 - new installation - grid box template not working on site but all is ok with editor

1 month 3 weeks ago #1

  • matthieu's Avatar
  • matthieu
  • Posts: 101
hello,

I installed joomla 4 starting from 0 with the latest version of gridbox pkg_Gridbox_2.12.12.

on the editor I have no display problems but on the site the gridbox template does not work as well as for the forms.

I cleared the cache.
but nothing helps.

Can you help me please ?

thanks in advance.

On site :



With Editor:

1 month 3 weeks ago #2

  • matthieu's Avatar
  • matthieu
  • Posts: 101
it was minifier option.

but now I cannot use these 2 options without problem on website. an idea?


1 month 3 weeks ago #3

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
Hello,
Thank you for contacting us

Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

1 month 3 weeks ago #4

  • matthieu's Avatar
  • matthieu
  • Posts: 101
hi

the problem is I need to disable minifier to work.

with css and java activate. the page is broken.

do you know why?

1 month 3 weeks ago #5

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
Most likely, there is an error in your custom code or third-party extension code,
and after enabling minification (merging into one file), the code that comes after the error does not work.

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 3 weeks ago #6

  • matthieu's Avatar
  • matthieu
  • Posts: 101
the only code is google analitycs.
i cannot disable it.

1 month 3 weeks ago #7

  • matthieu's Avatar
  • matthieu
  • Posts: 101
I have deleted this code. it was the only custom code:
<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="www.googletagmanager.com/gtag/js?id=UA-xxxxx-1"></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());

gtag('config', 'UA-xxxxxxx1');
</script>

1 month 3 weeks ago #8

  • matthieu's Avatar
  • matthieu
  • Posts: 101
the problem is still there.

I have no extra plugins installed.

just form and gridbox. no custom code.

1 month 3 weeks ago #9

  • matthieu's Avatar
  • matthieu
  • Posts: 101
I send you a ticket. thanks

1 month 3 weeks ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
Where did you add this code?

1 month 3 weeks ago #11

  • matthieu's Avatar
  • matthieu
  • Posts: 101
on site parameters here


1 month 3 weeks ago #12

  • matthieu's Avatar
  • matthieu
  • Posts: 101
for information, all site is empty of custom code. but the problem is still there with minifier

1 month 3 weeks ago #13

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
Remove comments from your code

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 3 weeks ago #14

  • matthieu's Avatar
  • matthieu
  • Posts: 101
I remove all custom code and problem are still there. :(

1 month 3 weeks ago #15

  • matthieu's Avatar
  • matthieu
  • Posts: 101
I have only joomla 4 with form and gridbox. all custom code has been removed. and always problem

1 month 3 weeks ago #16

  • matthieu's Avatar
  • matthieu
  • Posts: 101
do you see something with credentials on my site ?

1 month 2 weeks ago #17

  • matthieu's Avatar
  • matthieu
  • Posts: 101
I have reinstalled all the site to resolved the problem

1 month 2 weeks ago #18

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
It's great that you managed to solve the problem yourself.

Best Regards,
Vyacheslav, Balbooa Support Team
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