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Dysplay problem on Mac and safari

4 days 18 hours ago #1

  • Alberto's Avatar
  • Alberto
  • Posts: 575
Hello support
I need you to help me understand a display problem. Look at the attached image and you can see my client's safari website is displayed in one column. I can't reproduce the problem from the editor .. How can I replicate the problem because I don't have that pc that has the problem?
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2 days 18 hours ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 21317
Hello,
Thank you for contacting us

Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

2 days 17 hours ago #3

  • Alberto's Avatar
  • Alberto
  • Posts: 575
Hello support
link page movimentoebenessere.it

With the editor I cannot reproduce the problem on windows, but the customer on the mac sees all the pages in one column as in the image

2 days 17 hours ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 21317
This is most likely due to browser zoom or screen resolution
(sometimes the browser adds auto zoom so that the elements are not very small)
and breakpoints work because of this.

Best Regards,
Vyacheslav, Balbooa Support Team

2 days 13 hours ago #5

  • Alberto's Avatar
  • Alberto
  • Posts: 575
Thanks
so what can i do?

2 days 13 hours ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 21317
You can try changing the breakpoints

Regards,
Vyacheslav, Balbooa.com
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