Joomla Extensions

Error installing gridbox

Error installing gridbox

7 months 4 hours ago #1

Alberto Posts: 611	Hello support, i can not install gridbox on a web site to work on it (see image attacched). What can i do? Many thanks Attachments: ...box.jpg (97KB)
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6 months 4 weeks ago #2

Vyacheslav Posts: 23440	Hello, Thank you for contacting us Send us a link to page with problem. Send us FTP access and Joomla admin access via our contact form. support.balbooa.com/contact-us Regards, Vyacheslav, Balbooa.com
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6 months 4 weeks ago #3

Alberto Posts: 611	sent all access with your contact form
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6 months 4 weeks ago #4

Vyacheslav Posts: 23440	Hello, Thank you for contacting us We have installed Gridbox on your site Regards, Vyacheslav, Balbooa.com
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6 months 4 weeks ago #5

Alberto Posts: 611	Many thanks. What was the problem?
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6 months 4 weeks ago #6

Vyacheslav Posts: 23440	We removed the incorrectly installed component and installed it again and the problem disappeared Regards, Vyacheslav, Balbooa.com
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6 months 4 weeks ago #7

Alberto Posts: 611	ok thanks
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6 months 4 weeks ago #8

Vyacheslav Posts: 23440	You are welcome
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6 months 4 weeks ago #9

Alberto Posts: 611	Sorry now my home page is a blank gridbox page. How can i set the old home page and start to work with gridbox in backgroun new version site?(ossolaweb.it)
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6 months 4 weeks ago #10

Vyacheslav Posts: 23440	Your question is not clear, what do you have like "old home page"? You can find out how to display a page on the frontend in the documentation www.balbooa.com/gridbox-documentation/di...ying-on-the-frontend Regards, Vyacheslav, Balbooa.com
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6 months 3 weeks ago #11

Alberto Posts: 611	Hello support i'm trying to create a page but i have a 404 error. See image attacched. Can i do something? Attachments: ...tor.jpg (61KB)
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6 months 3 weeks ago #12

Vyacheslav Posts: 23440	Hello, Thank you for contacting us Send us a link to page with problem. Send us FTP access and Joomla admin access via our contact form. support.balbooa.com/contact-us Regards, Vyacheslav, Balbooa.com
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6 months 3 weeks ago #13

Alberto Posts: 611	Sent. Thanks a lot
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6 months 3 weeks ago #14

Vyacheslav Posts: 23440	Link doesn't work Regards, Vyacheslav, Balbooa.com
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6 months 3 weeks ago #15

Alberto Posts: 611	Sent link. Sorry
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6 months 3 weeks ago #16

Vyacheslav Posts: 23440	We have fixed an issue! Let us know if you need more assistance! Best Regards, Vyacheslav, Balbooa Support Team
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6 months 3 weeks ago #17

Alberto Posts: 611	Solved many thanks
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6 months 3 weeks ago #18

Vyacheslav Posts: 23440	You are welcome
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6 months 3 weeks ago #19

Alberto Posts: 611	Sorry, i'm trying to insert a page block cover in home page (in content) but there is no result. If i add a plugin in content gridbox works correctly. Can i do something? drive.google.com/file/d/1oUVBVJH6rkN39jf...EAq/view?usp=sharing
	Last Edit: 6 months 3 weeks ago by Alberto. The administrator has disabled public write access.

6 months 3 weeks ago #20

Vyacheslav Posts: 23440	Hello, Thank you for contacting us Send us a link to page with problem. Send us FTP access and Joomla admin access via our contact form. support.balbooa.com/contact-us Regards, Vyacheslav, Balbooa.com
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6 months 3 weeks ago #21

Alberto Posts: 611	sent. Many thanks
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6 months 3 weeks ago #22

Vyacheslav Posts: 23440	We have fixed an issue Let us know if you need more assistance Best Regards, Vyacheslav, Balbooa Support Team
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6 months 3 weeks ago #23

Alberto Posts: 611	Thnaks a lot Now block works but if i go in plugin can't see plugin icon (see image attached) Attachments: ...4-5.jpg (78KB)
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6 months 3 weeks ago #24

Vyacheslav Posts: 23440	As we can see everything works well Regards, Vyacheslav, Balbooa.com
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6 months 3 weeks ago #25

Alberto Posts: 611	Many thanks. Probably problem cache. Now, after clearing cache, i can not modify text of a content block selected. If i add a heading plugin everything work but if i add a content block i can not modify anything drive.google.com/file/d/1D_UdF4eFi-HswBJ...yRQ/view?usp=sharing
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6 months 3 weeks ago #26

Vyacheslav Posts: 23440	As we can see, you have not fully installed JCE Editor. Install it completely or disable it Best Regards, Vyacheslav, Balbooa Support Team
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