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AcyMailing subscription form doesn't work into Gridbox

4 months 3 weeks ago #1

  • Gianluca's Avatar
  • Gianluca
  • Posts: 68
I created the home page for restyling of an old site in Gridbox and I entered the Acymailing version 7 registration form on this page.
When I perform a test test when submitting the registration, the error message "The form could not be submitted SyntaxError: Unexpected token N in JSON at position 35" appears if set as an advanced option of the module: Load javascript module = in the header .

If instead I set as an advanced option of the module: Load javascript module = On the module itself, I get the following error:
"The form could not be submitted ReferenceError: acymModule is not defined"

If I insert the same module in the old template not made in Gridbox everything works perfectly.

4 months 3 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22679
Hello,

Thank you for contacting us!

We have fixed an issue!
This fix will be added in the next update

Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

4 months 3 weeks ago #3

  • Gianluca's Avatar
  • Gianluca
  • Posts: 68
Hello,
I tried again to use the form but it still displays the same error, I thought you solved the problem on my site.

4 months 1 week ago #4

  • Gianluca's Avatar
  • Gianluca
  • Posts: 68
Hi,
with the new version of Gridbox 2.12.7 everything works perfectly thanks. Good job.

4 months 1 week ago #5

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22679
You are welcome
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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