Button Field for Gridbox Content Apps

Button Field for Gridbox Content Apps
Mon. - Fri. 9 am - 5 pm Ask a Question
Remember me

Probleme nach Update 2.12.4.2

9 months 2 days ago #1

  • Ronny's Avatar
  • Ronny
  • Posts: 78
Hallo

Ich habe soeben das Update 2.12.4.2 installiert. Seit dem habe ich Probleme mit vielen Darstellungen auf meiner Seite. Wie kann ich das Update rückgängig machen?

9 months 1 day ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
Hello,
Thank you for contacting us

Describe the problem in more detail,
send a screen and a link to the page with the problem

Best Regards,
Vyacheslav, Balbooa Support Team

9 months 1 day ago #3

  • Ronny's Avatar
  • Ronny
  • Posts: 78
Guten Morgen

Die Gridbox (Start)Seite lädt nicht bis zum Ende. Das laden wird abgebrochen und die Inhalte werden nicht richtig dargestellt (Screenshot).

Die anderen Seiten werden richtig geladen.

Woran kann das liegen?
Attachments:

9 months 1 day ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

9 months 1 day ago #5

  • Ronny's Avatar
  • Ronny
  • Posts: 78
Euer Support hat wieder mal starke Arbeit geleistet - das Problem wurde schnell und zuverlässig behoben! Vielen Dank dafür! :)

9 months 1 day ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #7

  • Ronny's Avatar
  • Ronny
  • Posts: 78
I installed the 2.12.5 update today and had the same problems. What should I do? Should I send my FTP access data to support.balbooa.com/contact-us again?

7 months 4 weeks ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
Most likely you have not cleared the cache
You need to update manually (remember to clear your cache)
More details in this post.
support.balbooa.com/forum/gridbox/11975-impossible-update#55847

Regards,
Vyacheslav, Balbooa.com

7 months 4 weeks ago #9

  • Ronny's Avatar
  • Ronny
  • Posts: 78
I always clear the cache first. Unfortunately, that didn't help here. :unsure:

7 months 4 weeks ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

7 months 4 weeks ago #11

  • Ronny's Avatar
  • Ronny
  • Posts: 78
Läuft alles wieder ohne Probleme. Vielen Dank, für die schnelle Unterstützung. :)

7 months 4 weeks ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

6 days 12 hours ago #13

  • Ronny's Avatar
  • Ronny
  • Posts: 78
Hey

I have the same problems again:

- The gridbox does not load to the end. Loading is aborted and the content is not displayed correctly.


- The pages are opened in the browser but are not displayed correctly (layout, font, ...):

www.web-dokument.de/gebaeudewertermittlung-max-mustermann-585

I deleted the cache, that didn't help.

A manual update does not work. The Joomla message follows:

mistake
The file could not be extracted: login



I just sent you my FTP access data: support.balbooa.com/contact-us


Sunny greetings
Ronny

6 days 11 hours ago #14

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
Hello,
Thank you for contacting us

You have not sent us access from the admin panel

Best Regards,
Vyacheslav, Balbooa Support Team

6 days 10 hours ago #15

  • Ronny's Avatar
  • Ronny
  • Posts: 78
I just finished.

5 days 9 hours ago #16

  • Ronny's Avatar
  • Ronny
  • Posts: 78
Hey

I have the same problems again:

- The gridbox does not load to the end. Loading is aborted and the content is not displayed correctly.


- The pages are opened in the browser but are not displayed correctly (layout, font, ...):

www.web-dokument.de/gebaeudewertermittlung-max-mustermann-585

I deleted the cache, that didn't help.

A manual update does not work. The Joomla message follows:

mistake
The file could not be extracted: login


I just sent you my FTP access data: support.balbooa.com/contact-us


Maybe you can tell me how I can fix this problem myself in the future?


Sunny greetings
Ronny

4 days 5 hours ago #17

  • Ronny's Avatar
  • Ronny
  • Posts: 78
It's been dealt with. I reinstalled the gridbox plugin. Please ignore my post from August 6th, 2022.

3 days 15 hours ago #18

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23518
It's great that you solved the problem yourself.
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
Powered by Kunena Forum